NEW PATIENTS | Wee Care Pediatrics

Our Appointment Policy

In an effort to maintain our goals of keeping a stress-free environment for our parents, patients, staff, and providers, we schedule appointments in a particular way so that you can come, be examined, treated and leave in a timely manner. Although this cannot always be done, we pride ourselves with the many compliments and referrals we receive from parents who appreciate our efforts to be, simply put, a bright spot in your day.

YES, WE ARE OPEN

AND WE CANNOT WAIT TO MEET YOU!

To accomplish this we have several tips and policies to help us keep low wait times, ensure access to all of our patients throughout the day, and avoid overbooking to make up for patients who no-show their appointments.

1. BEING LATE: Parents who are 15-20 minutes late for their appointment will be rescheduled. We will make every effort to reschedule your appointment as soon as possible, but it is important to keep in mind that some well-visit time slots can be filled as far out as 4-6 weeks. Also, to avoid delaying your child’s vaccines, we may need to get you back on the schedule as soon as possible.

2. NO-SHOWS: A no-show is an appointment for which you do not show up. It also includes when you cancel an appointment less than 30 minutes before your scheduled time. We understand last minute problems can’t be helped, but families who no-show more than 3 times may be asked to leave the practice. Not only do your child’s needs go unmet, but a missed appointment prevents another child from being treated. We also do not overbook our schedule to accommodate no-shows. Overbooking means long-wait times and unhappy parents! We don’t overbook so we ask that you don’t no show. Families who no-show double-well visits for siblings, will not be allowed to schedule double well appointments again.

3. REMINDER CALLS: We make reminder calls, as a courtesy, a day in advance of your scheduled appointment. Regardless of whether you get this call or not, it is your responsibility to come at your scheduled appointment time. Please keep us informed of any changes to your contact information.

4. SICK APPOINTMENTS: We provide same day sick appointments. To make certain we have a majority of our appointment slots open on any given morning, we ask that you call the day you need the appointment and not earlier. This has helped us reduce our no-show rate since some parents forget about appointments because the child is doing better. We avoid filling up our schedule days in advance so that we can ensure access for everyone when they truly need us.

5. WALK-INS: We do not accept walk-ins as we are located in the same facility as LaFollette Urgent Care.

If a parent walks-in for a non-emergency visit and we happen to have an available opening, we will do our best to fit you in.

New Patient

Paperwork

Below is our new patient paperwork. Please print a copy of all three forms listed below and bring with you to your new patient appointment. We also ask that you bring your insurance card, photo ID, as well as a parent or legal guardian with you to your appointment. If you fail to bring your insurance card, we may ask you to reschedule.

New Patient Demographics

HIPAA Form

Patient Medical History Questionnaire